![]() ![]() If there are any issues regarding your safe please contact a Liberty Safe Customer Service Representative (CSR) at (800) 247-5625. Repairs to your safe covered under your warranty should not be performed without the pre-authorization of a Liberty Safe customer service representative. You will be required to provide the serial number and proof of ownership if you have not sent in your warranty card. If you encounter a problem that falls under the warranty coverage, simply call one of our Customer Service Representative's at (800) 247-5625, press 4. Please read carefully the safe warranty that accompanied your safe. Slide the two ears counterclockwise to the 12 o'clock position. Verify the door is open all of the way and the bolts are extended to their locked position.
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